Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of services provided by Bastet AI Security LLC ("Bastet Security," "Company," "we," "us," or "our"), a Wyoming limited liability company. By accessing our website at bastetsecurity.com or using our services, you ("Client," "you," or "your") agree to be bound by these Terms.

If you are using our services on behalf of an organization, you represent and warrant that you have authority to bind that organization to these Terms.

If you do not agree to these Terms, do not use our services.

2. Services Provided

2.1 Scope of Services

Bastet Security provides:

• Cloud security assessments and auditing
• Infrastructure hardening and configuration
• Compliance monitoring and reporting
• AI/LLM security assessments
• Security architecture consulting
• Preventive security controls implementation

2.2 Services NOT Provided

We explicitly do NOT provide:

• 24/7 incident response services
• Active threat hunting or forensics
• Malware analysis or reverse engineering
• Real-time SOC (Security Operations Center) services
• Emergency breach containment
• Legal or compliance advice

2.3 Service Delivery

Services are delivered remotely. Personnel may access systems from various locations globally, including outside the United States, using secure encrypted connections. All service delivery follows our security protocols and confidentiality obligations.

3. Use Restrictions

You agree NOT to:

• Use our services for any illegal or unauthorized purpose
• Provide false or misleading information
• Interfere with or disrupt our services or servers
• Attempt to gain unauthorized access to our systems
• Reverse engineer or attempt to extract source code
• Resell or redistribute our services without permission
• Use our services to perform unauthorized security testing
• Violate any applicable laws or regulations

4. Account Responsibilities

4.1 Accurate Information

You agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of any credentials we provide.

4.2 Client Obligations

You agree to:

• Provide necessary access to systems for assessment
• Obtain required authorizations for security testing
• Backup systems before any remediation work
• Promptly respond to requests for information
• Notify us of any relevant system changes

4.3 Authorization

You represent and warrant that you have full authorization to engage security testing on all systems in scope. We are not responsible for verifying your authorization.

5. Payment Terms

5.1 Fees

Fees for services are specified in separate Statements of Work (SOW) or service agreements. All fees are in US Dollars unless otherwise specified.

5.2 Payment Schedule

• Assessments: 50% upon signing, 50% upon delivery
• Ongoing Services: Monthly in advance
• Custom Projects: As specified in SOW

5.3 Late Payments

Payments are due within 30 days of invoice (NET 30). Late payments incur interest at 1.5% per month or maximum allowed by law, whichever is less.

5.4 Refunds

Due to the nature of security services, refunds are generally not provided after work has commenced. Cancellations must be made before service delivery begins.

6. Intellectual Property

6.1 Our IP

All methodologies, tools, templates, reports, and other materials we create or use remain our intellectual property. You receive a limited license to use deliverables for internal business purposes only.

6.2 Your IP

You retain ownership of your pre-existing intellectual property and data. You grant us a limited license to access and use your systems and data solely for providing services.

6.3 Feedback

Any feedback or suggestions you provide may be used by us without restriction or compensation.

7. Confidentiality

7.1 Mutual Confidentiality

Both parties agree to maintain confidentiality of any proprietary or sensitive information disclosed during the engagement. This obligation survives termination of services.

7.2 Exceptions

Confidentiality obligations do not apply to information that:

• Is or becomes publicly available through no breach
• Was rightfully known before disclosure
• Is independently developed without use of confidential information
• Must be disclosed by law or court order (with notice when permitted)

7.3 Security Findings

We will not disclose your security vulnerabilities to third parties without your written consent, except as required by law.

8. Warranties & Disclaimers

8.1 No Guarantee

While we use industry-leading practices, we do not guarantee:

• Complete elimination of all security vulnerabilities
• Prevention of all security incidents
• Detection of all possible threats
• Compliance with any specific regulation or standard
• Uninterrupted or error-free services

8.2 Professional Effort

We warrant only that services will be performed in a professional manner consistent with industry standards.

9. Limitation of Liability

9.1 Exclusion of Damages

IN NO EVENT SHALL WE BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, or business opportunities
• Loss of data or system downtime
• Security breaches or incidents
• Third-party claims
• Costs of substitute services

9.2 Basis of Bargain

These limitations reflect the allocation of risk between parties and are a fundamental basis of the bargain. They apply regardless of the theory of liability and even if we are advised of the possibility of such damages.

10. Indemnification

10.1 Your Indemnification

You agree to indemnify, defend, and hold harmless Bastet Security, its officers, employees, and agents from any claims, damages, losses, or expenses (including attorney fees) arising from:

• Your breach of these Terms
• Your unauthorized use of services
• Your violation of any laws or third-party rights
• False or misleading information you provide
• Lack of proper authorization for security testing

10.2 Our Indemnification

We will indemnify you against claims that our services infringe third-party intellectual property rights, except to the extent such claims arise from your specifications or modifications.

11. Termination

11.1 Termination by Either Party

Either party may terminate services:

• For convenience: 30 days written notice
• For cause: Immediately upon material breach if not cured within 10 days of notice

11.2 Effect of Termination

Upon termination:

• All fees owed become immediately due
• Each party returns or destroys confidential information
• We provide final deliverables for work completed
• Provisions that should survive (confidentiality, limitation of liability, etc.) remain in effect

11.3 Data Deletion

Client data will be deleted within 30 days after termination unless longer retention is required by law or separate agreement.

12. Governing Law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles. The parties consent to exclusive jurisdiction and venue in the state and federal courts located in Wyoming.

The United Nations Convention on Contracts for the International Sale of Goods does not apply.

13. Dispute Resolution

13.1 Arbitration Agreement

Any dispute arising from these Terms or our services shall be resolved through binding arbitration under the American Arbitration Association (AAA) Commercial Arbitration Rules.

13.2 Process

• Arbitration location: Cheyenne, Wyoming (or remotely)
• Single arbitrator mutually selected
• Each party bears own attorney fees
• Arbitrator's decision is final and binding

13.3 Class Action Waiver

ALL CLAIMS MUST BE BROUGHT INDIVIDUALLY. YOU WAIVE ANY RIGHT TO CLASS ACTION LAWSUITS OR CLASS-WIDE ARBITRATION.

13.4 Exceptions

Either party may seek injunctive relief in court for intellectual property infringement or breach of confidentiality.

14. General Provisions

14.1 Entire Agreement

These Terms, together with any SOW or service agreements, constitute the entire agreement between parties and supersede all prior agreements.

14.2 Amendments

We may update these Terms at any time. Continued use of services after changes constitutes acceptance. Material changes will be notified via email or website notice.

14.3 Severability

If any provision is found invalid or unenforceable, the remaining provisions continue in full force.

14.4 No Waiver

Failure to enforce any provision is not a waiver of our right to enforce it later.

14.5 Force Majeure

Neither party is liable for delays or failures due to causes beyond reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, pandemic, or internet outages.

14.6 Assignment

You may not assign these Terms without our written consent. We may assign our rights to a successor or affiliate.

14.7 Independent Contractors

We are independent contractors, not employees, partners, or agents of each other.

14.8 Export Compliance

You agree to comply with all applicable export and re-export control laws and regulations.

15. Contact Information

Special Notices

California Residents

If you are a California resident, you may have additional rights under California law. Contact us for more information.

Government Entities

If you are a government entity, certain provisions (such as indemnification and arbitration) may not apply to you. Contact us for government-specific terms.

Electronic Signature

By clicking "Accept," submitting a form, or using our services, you agree to these Terms with the same effect as a handwritten signature.